Help connecting to Live Stream or Archives


  1. If you have already tried clicking the “Refresh” button in your browser and the broadcast is still not playing, you can also try clicking on the “Play” button in the player window.

  2. Make sure you have installed the latest update of Adobe Flash. ( Adobe Flash Player for Safari

  3. Particularly for those using FIrefox or Safari on Mac OS we suggest using a different browser. The best results have been from using the Chrome browser. (

  4. For iPhones and iPad, please try quitting the app and refreshing and tap the Play arrow.


If you are still having trouble connecting, your detailed feedback would be helpful to us. Please contact us.

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